Your order will be confirmed with an anticipated lead time. You will be kept informed of progress on longer lead projects.
Most catalogue items are generally ex.stock.
If my order does not arrive or is damaged what should we do?
Contact the office on 01606 861809, or email in to either firstname.lastname@example.org, or email@example.com as soon as possible.
Please note that any package must be signed for as “UNCHECKED” if you are not inspecting the goods before signing for. Do not sign the box against “received in good condition” as this waivers any right to claim for damage.
How can I check the progress of my shipment?
Normally so long as we have an email address you are notified that your parcel has been despatched with the tracking reference, so you can track yourselves.
Any queries please email firstname.lastname@example.org, or call the office on 01606 861809
Do you provide proof of delivery
Yes, we can provide this on request. Please note most of our small orders are delivered via Parcel Force. Proof of delivery cannot be obtained after 3 months from despatch date.
What are the Delivery costs on Tanks?
To UK mainland only and with no furniture fitted. Larger static tanks p.o.a